In case of issues with the quality of output, companies hire Lean Six Sigma professionals to decrease waste and improve quality through the various tools and knowledge that they have. When a company hires such professionals, it means that they are having issues of reduced quality, low employee morale, poor production, or low customer satisfaction. To fix up these issues, the company will have to streamline their processes, and eliminate all the processes that they have been doing wrong up till now. And, this is what Lean Six Sigma professionals do. But, instead of hiring professionals from outside, you can build up your own team of Six Sigma professionals by providing them with proper training and Lean Six Sigma certification in India from experts like TQMI. “But, why Six Sigma?” you may ask. It’s because tried and tested Lean methods and a Six Sigma approach can be the perfect ticket to success. Listed below are the five main principles of Lean Six Sigma, which combines the approaches of both Lean and Six Sigma. Customer is king You must always remember that customer is king, and you need to deliver maximum benefit to your customers. You always need to put your customers first because your business cannot be possible without them. Six Sigma is all about improving quality; and you must establish a clear standard of quality from the perspective of the customers. You must measure quality in the same way that your customers do. Flexibility Change management is important for improvement. Obviously, the process can be challenging and troublesome, but clinging on to the same faulty approaches is useless. Every business strives for building a stronger and competitive company, and this requires frequent changes. Therefore, it is important that you accept being flexible and accept positive changes. Also, your employees must be motivated to adapt to change by making clear the benefits that can be brought about by the change. Problem identification You must focus upon the problems that your company is facing by gathering all sorts of data that shows you where the specific problem area lies. Once identified, you and your team must concentrate on refining that particular area. You must also make sure that you aren’t concentrating on other areas, or they will only distract you from the problematic zones. Now, to identify the problems, a complete understanding of the entire process is important. Here, understanding includes the design of the process as well as its actual working. Flaw removal Once the problems have been identified, you must look for ways to decrease the opportunities for defects. One of the most common defects can be involving a long intricate process that makes room for more opportunities of mistakes and waste. Eliminate the steps that do not add value for the customers as this will ultimately eliminate waste. Team involvement All team members should be well-versed with the goals of a project, the problems faced, and the solutions brought up through Lean Six Sigma fundamentals and tools. This is because Six Sigma methodologies can bring up remarkable change, which must be communicated to all team members for effective implementation. Also, those who are inexperienced must be trained in Six Sigma methods and improvement tools that will be used, to reduce risk of project failure and ensure that the entire process runs smoothly.
1 Comment
5/1/2017 12:51:36 am
Basic but that unfortunately too many organisations don't apply.
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AuthorAaround 24 years of rich experience in Business Development Activities. Neeta has attended various Quality Training Programs in TQMI by revered Quality Gurus and is a Green Belt trained as well. Categories
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